XSG-6015

Login on IPad

Closed

Bug report

Reported by:
 Moric on September 11, 2018 7:21 PM

Assigned to:
 Daniela Rodríguez Careri

It is almost impossible to login to the site on the IPad. It is very hard to select any field and the push button on the login dialog.

  • Moric September 12, 2018 5:04 AM


    Hello Julian
    I’m sorry but the login bug is not done. I can see you have made the username auto selected and works fine but the password field end the login button is still very hard to select.

  • Julian Lockwood September 12, 2018 6:51 PM

    Re-opened.

  • ronb62 September 19, 2018 9:07 AM


    me too, ipad or iphone

  • anthony_d September 28, 2018 7:40 AM


    I too have trouble logging in on ipad or iphone. The keyboard function on ipad doesn't work properly when trying to enter my credentials (it's possible to enter username, but keyboard disappears on the password field).

  • Daniela Rodríguez Careri December 2, 2019 9:55 PM

    Is this reproducible on the new design?

  • Osprey12 December 18, 2019 2:54 AM


    This issue still exists on iOS 13.3 (latest) using Safari or Firefox.

  • Daniela Rodríguez Careri February 21, 2020 11:50 AM

    Deployed in PRODUCTION.

    This was the result of a known bug with Bootstrap modals on iPad/iPhone/iPod, which is the consequence of an iOS "feature" of trying to scroll a focused form field into view, resulting in all kinds of weird problems with fixed-position elements. https://github.com/twbs/bootstrap/issues/9023

    The deployed solution circumvents the problem altogether by modifying the login link on iOS to not open a modal and direct the user to the full login page instead.